Refund Policy

Because Pro Contractor Studio is a digital product and access is provided immediately, all sales become final once a serial number or subscription key has been created.

That said, we understand issues can happen. Any request for a refund will be reviewed on an individual basis. If a refund is approved, it will be issued back to the original payment method used for purchase.

How to request a refund

Email our team with your purchase details and a short explanation of the issue. Including the items below helps us review your request faster:

• The email address used for purchase
• Date of purchase and amount charged
• Transaction ID or receipt (if available)
• A brief reason for the request

Processing time

If approved, refunds are issued as a credit to the original payment method. Most refunds appear within 5–10 business days, depending on your bank or card provider.

Need help?

If you’re having trouble getting started, contact us—our team can often resolve the issue quickly.